Cancellation Policy

When you book an online appointment you will be asked to pay the piercing fee in advance. This secures your time in the studio, and gives our staff prior notice to make sure we have necessary equipment in stock to be able to work with you. By leaving contact details in our the booking system, we can easily contact you before your appointment, if necessary.  All piercing fees are paid online before your appointment. The piercing fee is not a deposit and is not refundable. This fee covers not only the piercing but also the time slot you have booked. Jewellery is not included in this piercing fee. All clients must bring photographic ID to every appointment. Young scott cards will not be accepted Appointments booked for children under 18 require valid government-issued photo ID for both the child and the parent or legal guardian that is attending the appointment.  Failure to bring photographic ID to your appointment will lead to a refusal of service and your piercing fee will be retained. We can assist by rescheduling your appointment to a later date to allow you time to find the correct I.D.  Your piercing fee will be retained by Eternal Gold if;  • You have not brought correct or sufficient ID. • A parent or legal guardian is not present to consent at the appointment of an under-16. • You are underage for the piercing booked. • You no-show your appointment. • You are under the influence of alcohol or drugs.

Contact Details

• Eternal Gold

  15 Whitehill Street, Glasgow, UK

  01414591691

  info@eternalgold.co.uk